Premier Frequently Asked Questions
For more than 3 decades we have been making the world's best customized student planners, with the most empowering content and planning features. By doing so we help make better students. We believe a planner brings structure, accountability and momentum to learning, making students better. Over 10 million students open a Premier planner every morning and jumpstart their day. They use it to help manage their tasks, set academic goals, track homework, schedule activities, balance their priorities and so much more. Along the way, they are strengthening lifelong planning habits that fuel a future of success and accomplishment.
Premier makes planners that are used by students in nearly every school district across North America. To ensure our products reflect the most current and effective educational strategies we work with customers, education experts and innovative content partners to refine our products every year. We have exclusive partnerships with the following exceptional organizations:
Character Counts!CharacterCounts! was developed by the non-profit Josephson Institute in 1992 to help schools foster positive character development, in addition to academic success. Refined and expanded ever since, the program has been proven to help improve academic achievement, reduce misbehavior and crime, increase attendance and create noticeable improvements in school climate. In an exclusive partnership with CharacterCounts! we have developed the CharacterCounts! range of planners.
FranklinCovey FranklinCovey is the global leader in effectiveness training, productivity tools, and assessment services for organizations, teams and individuals. In partnership with FranklinCovey we have developed our Foundations student planners and The 7 Habits® Companion content supplement.
The RUSH NeuroBehavioral Center The Rush NeuroBehavioral Center (RNBC) serves the medical, psychological and educational needs of children, teens and young adults with neurobehavioral issues. It places a special emphasis on social-emotional learning impairments. It uses research, clinical practice, and education to serve these groups. In partnership with RNBC we have developed the innovative Executive Functions Skill-Building Program.
To accomplish any meaningful goal requires a plan. And a good plan requires a good planner. Today’s classrooms are battlegrounds in the war against focus. More devices, more students, more notifications, more distractions, less time and shorter attention-spans. Premier planners are designed to recreate that focus and build a space for goal-setting in a student’s mind. While planning is central to everything we do, we also understand that learning is fluid. True knowledge occurs when students deeply understand what they have learned and how it relates with the world beyond the classroom. Todayʼs learner must be engaged actively and independently in the learning process, with students taught to assume a gradual increase of responsibility. We help educators teach planning by using proven tools that also support the academic goals educators set for their classrooms. Our planners and programs contain rigorous content, focused on real-world relevance. Our products: • Encourage problem solving, critical thinking, and decision making — skills that support students as lifelong learners. • Help every student to be effective in using meta skills like planning, organization, and time management. • Equip every student for a change-dominated, technology-driven, and globally interconnected world. We also help students plan with our exclusive onTRAC® Planning Process. It's a 4-stage process that helps students think through what they need to do, sort it out, and get it done. onTRAC® is built into most of our planners and gently guides students towards building stronger lifelong planning habits. A growing library of research confirms that even simple planning can help your students focus, bringing more structure to their learning and to your classroom.
We love our smartphones and apps and tablets. These extraordinary marvels connect us to anyone and any piece of knowledge in the history of the world in moments. But when it comes to helping students plan their day, week and lifelong goals, nothing beats a printed paper planner. This isn’t just old-school thinking -- it’s what the very latest research (and common sense) reveals…
When we write it, we remember it. The act of moving our hand to write activates a different part of our brain, helping us to better understand and remember what we wrote.
See the big picture, not a tiny screen. When we use a paper planner, we can see days, weeks and months spread out in front of us, without scrolling, squinting, or clicking. This perspective is vital for longer-term planning.
No password required. Paper planners never need to be loaded, unlocked, or zoomed in to work. Just flip open to today’s page and start planning.
More planning, less posing. Paper planners do one thing extraordinarily well -- they help us plan. They are not multifunctional devices that beep, vibrate, and distract. Focus, focus, focus.
NEW ONLINE PLANNER BUILDER: Our new Premier Planner Builder helps you easily create exactly what you want online, try new covers and features, make changes and even download a preview. NEW SHUTTERFLY PARTNERSHIP: Our easy-to-use Premier Planner Builder is powered by Shutterfly web technology. Shutterfly’s vast printing network will also help us deliver your order on time, every time. NEW PLANNER PACKAGES: Our new Premier Planner Packages combine our most popular planners and features in quick-pick bundles, so you can finish faster than ever. NEW CHARACTER COUNTS! PARTNERSHIP: Now, exclusively with Premier, you can get the world-renown Character Counts! system integrated into your choice of planners. Available for primary, elementary and middle schools, this new range features the powerful planning features that distinguish Premier planners PLUS practical Character Counts! content on every page. NEW TRACKER ENHANCEMENTS: Fresh out of the Premier Labs, we’ve created a new range of handy Trackers that you can add as Enhancements to your planner order. Trackers give students a clear tool to capture achievements, assess accomplishments and plan for specific goals.
Right here! Every year we work with customers, education experts and our innovative content partners to refine our products. To discover what’s new for 2019 you can download a brochure of our latest range of products right here: COMING SOON! If you’re a Canadian customer, you can find our brochures at premier.ca If you’d prefer us to mail you a copy instead, just call 1-800-221-1165 (US) or email PremierSales@schoolspecialty.com.
If you would like to request a quote or catalog, or have any questions or comments for our sales team, please call us at 1-800-221-1165 (US) and 1-800-665-2461 (CA), fax us at 1-800-886-8776 (US) and 1-866-364-5522 (CA) or email us at PremierSales@schoolspecialty.com. If you have any questions about how to create or submit your materials to Premier for your agenda, cover or handbook, please call us at 1-800-447-2034 (US) or 1-800-665-2461 (CA).
If you would like a quote on an order of planners, please fill out our Quote Request Form.
Making it easy for you to build and buy your Premier Planners has always been our top priority. This year, we’ve partnered with Shutterfly to make it easier than ever to build and preview it online. We’ve also created a secure purchasing system so you can buy direct right from your desk. Of course, you can always order just by calling us at 800-221-1165 in the US or 800-665-2461 in Canada.
We’ve bundled together our most popular planners into 4 new Student Planner Packages. They make it even faster for you to find a planner, choose your cover, upgrade with an enhancement, and add your handbook pages. You can pick and configure your Planner Package on our new online Planner Builder. Starting with popular Premier planner families, each with specific scheduling and instructional objectives, our Planner Builder will guide you step by step through customizing your own planner. You can configure a combination of covers, handbook pages and enhancements to create a package that meets both your functional and budgetary needs. With the Premier Planner Builder you can see exactly what you are getting in your planner - from the front cover, to handbook pages, page design, and enhancements. You will have more control over what’s inside and how it looks. And of course, you can choose to call us at 800-221-1165 in the US or 800-665-2461 in Canada and we will help you build it step by step. If you’d prefer to email please do so at: PremierSales@schoolspecialty.com in the US firstname.lastname@example.org in Canada.
We’ve created a collection of downloadable templates, logos, handbook sizing instructions, and other useful resources. View Our Resources
Yes! Our design studio is here to help you create beautiful and effective planner artwork, from covers, to handbooks and everything in between. To find out more about our services, please please call us at 1-800-221-1165.
Not everyone has the time to revise artwork, or the patience to fiddle about with pdf formatting. Our Creative Services studio is here to help. Whether you need a logo revised, a mascot drawing to be scanned, handbook pages to be rebuilt, or any other planner artwork issue, we can fix it fast and affordably. Just call us to learn more.
One of the advantages of choosing a Premier™ planner is the rich content available on a variety of topics. Our content and partnerships with leading educational companies help us provide products that can help your school address specific topics, needs and goals—ones that also align with a specific funding source. Depending on the planner program and options you choose, a variety of funding options may be available. For example, you might select a planner program that addresses character development, and our selection of content supplements allows you to address other topics, such as bullying, test preparation, and more. This list shows the source, program name and deadlines for a large number of funding options available, with links for more information. Check back often, as the list is updated daily. Grants Alert
Payment & Shipping
All quotes have a requested ship date. This is the date your items will be shipped to your specified location. In order to meet your requested ship date, all content must be uploaded and approved by you at least thirty (30) days in advance of your requested ship date. If you require an earlier date, you may only obtain it by way of written approval of Premier and subject to additional delivery charges based on expedited shipping and delivery options. If you have not uploaded and approved your order by the requested ship date, you will have an additional ninety (90) days to upload and approve your order, after which time the quote will be cancelled.
30-Day Return Policy Unused merchandise not meeting your complete satisfaction may be returned in its original packaging within 30 days. If returns are due to our error, we will pay for your return shipping. If for any other reason, an item is being returned after 30 days, you will be required to pay the cost of return shipping. If the return is Furniture or Equipment, you may be charged a restocking fee in accordance with the Original Manufacturer’s policy. All other items will be subject to a 15% restocking fee. Custom orders are made to your specifications and may not be returned. Just follow these easy steps: • Contact Customer Care (1-800-447-2034) within 30 days of shipment to request an authorization number. Product returned without authorization, additional items not part of the original authorization, or products arriving in an unsellable condition will not be eligible for credit and products will not be shipped back to the customer. • Repack items in the original shipping carton. • Include a copy of your packing list, invoice and details about what you are returning. • Include order and PO numbers for proper credit.
The Premier Portal Terms and Conditions can be downloaded here: Premier Portal Terms and Conditions
Newsletters, Resources and Promotions
At Premier, making planners that make better students is our calling. Making planners easier to order is our business. And simplifying that order experience is just our first step. We’re working on even more innovations to save you time and give you more control over your budgets. It’s going to be an amazing year - check back here regularly for announcements and news. To stay connected, and ensure you don’t miss out on our latest product introductions, sign-up for our FREE e-newsletter . We promise not to inundate you with unnecessary emails - just the latest news fresh off the press!
Yes! You’re not in this alone. We’re here to help you make your classroom an extraordinary environment for learning. We have created a collection of tools, printables, templates, supplements and fascinating research that extend the features already inside our planners. All our resources are built upon the real-world experience of teachers nationwide, and they are yours to use. Find it all FREE at: resources.premier.schoolspecialty.com